How can energy retailers access competitor customer data?

Under the Consumer Data Right, customers can authorize sharing their energy data with any accredited recipient. Fiskil provides the infrastructure to receive and process this data.

What data is available through the Energy API?

The API provides access to account details, billing history, usage data (including interval data where available), metering information, and current plan details.

How accurate are usage-based quotes?

Quotes based on actual usage data are significantly more accurate than estimates based on household size or averages, leading to better customer satisfaction and fewer bill shocks.

Can energy retailers access interval (smart meter) data?

Yes, where smart meters are installed, the Energy API provides access to half-hourly interval data, enabling detailed time-of-use analysis and highly accurate tariff recommendations.

How does the Energy API help with customer retention?

By analyzing usage patterns and consumption trends, retailers can identify at-risk customers, predict churn, and deliver targeted retention offers before customers begin comparing alternatives.

Is the Energy API suitable for both electricity and gas retailers?

Yes, our API supports both electricity and gas data access under the CDR Energy framework, enabling comprehensive energy retail solutions for dual-fuel providers.

How quickly can customers switch providers using the Energy API?

The switching process that traditionally takes weeks can be completed in minutes with automated data sharing, pre-filled applications, and instant quote generation based on actual usage.

Energy API for Energy Retailers | Fiskil

Energy API for Energy Retailers

Energy retailers can leverage CDR to access competitor customer data with consent. Fiskil's Energy API enables personalized pricing, accurate quotes, and seamless customer acquisition.

The Challenge

Energy retailers struggle to provide accurate quotes without usage data. Customers abandon switch processes due to complexity, and retention efforts lack data-driven personalization.

The Solution

Fiskil enables retailers to access customer energy usage data from competitors with consent, enabling accurate quotes, personalized offers, and streamlined switching.

Benefits

Key Benefits

Accurate Quoting

Generate precise quotes based on actual usage data.

Personalized Offers

Tailor plans to individual consumption patterns.

Streamlined Switching

Pre-fill applications with existing account data.

Usage Insights

Understand consumption patterns for better service.

Use Cases

Common Use Cases

Quote Generation

Accurate pricing based on 12 months of usage history.

Customer Acquisition

Personalized offers that resonate with prospects.

Retention Programs

Identify at-risk customers and offer tailored retention deals.

Ready to get started?

Get your API keys today and start building with Fiskil's Energy API.

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