Enabling Compliant Data Sharing

Dodo, a prominent energy retailer, needed to navigate the complexities of the Consumer Data Right (CDR). Their primary challenges included understanding the benefits of CDR for their customers and ensuring a seamless and compliant implementation.

Working closely with Fiskil, Dodo was able to overcome these challenges. Fiskil provided a comprehensive, compliant data-sharing solution. Both businesses collaborated to ensure all obligations were met, with detailed references to the rules and guidelines, ensuring a clear understanding and adherence to all requirements.

Fiskil's structured approach to project timelines played a pivotal role. Dodo aligned their internal timeframes with Fiskil's, facilitating the successful and timely deployment of the CDR solution.

Meeting Compliance and Operational Efficiency

The Fiskil Data Holder product was instrumental in managing and meeting compliance obligations. Compliance testing tools and mutual knowledge sharing between both teams ensured full compliance with regulatory requirements. As noted by Dodo, "both Dodo and Fiskil utilised each other's knowledge well to ensure full compliance with requirements."

Using the Fiskil product out-of-the-box (OOB) was considered essential for Dodo to proceed with their CDR implementation. This streamlined approach was acknowledged as the most viable path forward.

Impact and Results

Since the implementation of Fiskil's Data Holder product, Dodo has seen significant improvements. While CDR remains largely invisible in daily operations, Fiskil ensures that all regulatory obligations are met through comprehensive reporting. This allows Dodo to focus on their core operations without worrying about compliance issues.

The collaborative nature of the project was highlighted by the positive experience Dodo had with the Fiskil team. The technical expertise and readiness to provide guidance were particularly appreciated. Dodoo mentioned, "The Fiskil team were great to work with and highly competent. It was a very collaborative project, where guidance was able to be sought readily."

Conclusion

The successful collaboration between Dodo and Fiskil highlights the efficiency, compliance, and operational improvements brought by the Fiskil Data Holder product. This case study demonstrates Fiskil's capability to deliver seamless and compliant data-sharing solutions, ensuring that clients meet regulatory requirements with minimal operational disruption.